Buying on edelweissbeauty.com.es is very simple. Just follow these steps:
From which countries can you buy online?
You can now make your purchase from any point in Spain, Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, , The Netherlands, Poland, Portugal, the United Kingdom, the Czech Republic, Romania, Sweden.
To order from other countries, please contact us through our customer service email: firstname.lastname@example.org
Do they replace the items with the indication "Out of stock"?
If an item is sold out, we will try to replace it as soon as possible. You can place your order even if the product is sold out, we will use it as soon as possible.
Will I receive the same product I see in the photo?
How can I make sure I have successfully completed my purchase?
Once your order has been placed, you will receive a confirmation email indicating the information needed to follow the order. If you do not receive it, please contact email@example.com
Can I delete an item from my order?
Yes. From the shopping cart you can delete the items that you do not want always and when you have not processed the order.
Can I cancel my order?
Yes, you can cancel your order by calling Customer Service at +34 93 329 56 63 or by contacting our email firstname.lastname@example.org
What should I do if a defective item arrives?
edelweissbeauty.com.es only sells articles in perfect condition, so if, exceptionally you get an article with some defect contact us through Our email address: email@example.com
What should I do if an incorrect item arrives?
If at any time, by mistake, you receive an item you have not ordered, please contact firstname.lastname@example.org .